Our conceptual Approach to having successful and most importantly, sustainable Digital Transformation, is to carefully and gradually align these three assets (Data, Processes and People) together, through best in class consultancy, software and services that are based on the below:
Analytical Process Automation: Combining Data Science, Analytics and Process Automation, providing end to end analytics throughout the entire data and analytics journey & continuum, from collecting your data from multiple input sources (internal/external) (structured/unstructured) , file server, Data Warehouse, Bots, ERP etc…. to cleansing the collected data , preparing it, blending it, enriching it with Spatial Analytics, as well as Artificial Intelligence (AI) and Machine Learning (ML) enabled prescriptive, and predictive analytics. Over 200 building blocks are available to enable citizen data scientists, through a human centric and self -service experience, and finally to publishing it through multiple outputs, whether it’s as simple as your scheduled weekly Excel /PDF reporting, or your BI/Dashboard-Data Visualization solution (Qlik Sense, Microsoft Power BI, Tableau) enabling self-service descriptive analytics, RPA bots, data warehouse, etc…
RPA and Digital Workforce: We augment the human workforce, through Robotic Process Automation and a Digital workforce , starting your AI based automation journey through intelligent bots and digital workers that can automate all your repetitive and routine tasks, freeing up people to using their creativity and empathy so that they focus on higher value tasks, upskilling people through democratizing data and analytics , so that they become citizen data scientists, and from a process perspective, democratizing process automation, so that any business user can be able to build his/her own bots and digital assistants …
Digital Process Automation: RPA is a great tactical quick win within your overall Digital Transformation strategy. However, what if your organization requires a more holistic approach to process automation, addressing not only the task centric nature of RPA, but considering all of your organization’s processes and how they interconnect to deliver tangible and consistent business outcomes, addressing the complete customer journey , through a consistent omni-channel experience across multiple digital channels, so that we can create better experiences for your employees, customers and partners, this is where you need Digital process Automation (DPA) as a core, that delivers best in class customer engagement and case management frameworks for your organization.